Connected. Practical. Built Around Your Business.
CRM Development in Australia
Turn customer data and everyday workflows into a system your team can actually use. Mindsols develops custom CRM solutions for Australian businesses, bringing customer information, sales activity, tasks, reporting and integrations into a more connected digital workflow.
From our Perth base, we build CRM functionality around your processes instead of forcing your team to work around unnecessary features.
CRM & Web Applications Built Around Real Business
Custom digital solutions for businesses across food, hospitality, skilled trades, construction, dental, professional and corporate sectors.
Food
Business
Hotels
Skill Tradies
Business
Construction Business
Dental
Business
Corporate
Sectors
CRM & Web Application Solutions
Customer Portals
Give customers or clients secure access to relevant account information, requests, documents, updates or other approved self-service features.
Business Dashboards
Bring important business information into clearer dashboards so teams can monitor activity, priorities and agreed performance indicators.
Booking & Scheduling Systems
Create booking and scheduling workflows around your services, availability and internal processes, with suitable notifications or integrations where required.
SaaS Applications
Develop browser-based software for defined users, workflows and business models, from focused tools to more advanced subscription-based platforms.
Internal Business Applications
Replace repetitive spreadsheets or disconnected processes with purpose-built internal tools designed around how your team works.
API & System Integrations
Connect compatible CRM, accounting, marketing, communication or operational systems through supported APIs and integration methods.
Security and Performance Considerations
CRM systems often handle customer, operational and commercially sensitive information. Security and access requirements therefore need to be considered from the beginning of the project.
Depending on the application and scope, development considerations can include role-based access, authentication, secure data handling, validation, backups, performance and appropriate integration practices. The exact controls should be defined around the data, users, infrastructure and risk profile of the system.
Performance matters too. We plan data flows, interfaces and application behaviour so common tasks remain practical as the system and user base grow.
Flexible Development Support
$22 / hr
Need additional CRM or application development capacity? Mindsols can provide scoped project work or ongoing technical support based on your requirements.
Software Outsourcing
Add development capacity for agreed CRM modules, integrations, maintenance or application improvements
Staff Augmentation
Dedicated Teams
Our Web Application
Development Process
Some CRM requirements grow into broader web applications, such as customer portals, operational dashboards, booking systems or internal platforms. We begin by understanding the workflow that needs to improve before deciding how the application should be structured and developed.
Interface Design
Design clear application screens and user journeys around the tasks different users need to complete.
Development
Build the approved front end, back end, database functionality and integrations included in the project scope.
Deployment
Prepare the approved application for its production environment and complete agreed launch checks.
Ongoing Development
Continue improving features, integrations and workflows as business requirements change after launch.
CRM Development Process
Requirements
Define users, workflows, data, business rules and the problems the CRM needs to solve.
Technical Planning
Plan application structure, data relationships, integrations, permissions and delivery scope.
Development
Build the agreed CRM functionality, interfaces and integrations in manageable stages.
Testing
Review key workflows, permissions, forms, integrations and expected behaviour before release.
Deployment
Deploy the approved system and complete agreed production checks, handover and support planning.
Frequently Asked Questions
Can you maintain a web application after launch?
Yes. Ongoing development and maintenance can be arranged depending on the technology, hosting environment and support requirements. This may include agreed fixes, updates, integrations, feature improvements and technical support.
How long does it take to develop a web application?
The timeframe depends on the number of user roles, workflows, screens, integrations, data requirements and testing involved. A focused internal tool and a complex multi-user CRM require very different schedules, so we confirm the delivery plan after discovery.
Can a web application integrate with existing business systems?
Yes, where the existing systems provide suitable APIs or other supported integration methods. We review the systems, data flows, permissions and technical limitations before confirming the integration scope.
What types of web applications can Mindsols develop?
Depending on the project, this can include custom CRM systems, customer portals, dashboards, booking and scheduling tools, internal business applications, workflow systems and other browser-based platforms.
What is a web application?
A web application is software accessed through a web browser that lets users perform tasks or work with data. Unlike a simple informational website, a web application typically includes interactive functionality such as accounts, dashboards, workflows, bookings or data management.
Have an Idea for a Web Application?
You do not need to know which programming language or framework you require.
Tell us what users need to accomplish, what problem you are solving and which existing systems may need to connect with the application.